Returns Policy

Returns Policy

We want you to be completely happy with your purchase from InnerPeaceCrystals. If for any reason you are not satisfied, we're here to help.

Returns

You have 14 days from the date you received your item to return it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Return

To initiate a return, please contact us at hello@innerpeacecrystals.co.uk with your order number and reason for return. We will provide you with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Exchanges

If you'd like to exchange an item, please contact us and we'll do our best to accommodate your request, subject to stock availability.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return. Please contact us if you have any questions about a specific product.

Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our returns policy, please don't hesitate to get in touch at hello@innerpeacecrystals.co.uk.